Liz Edwards ... *51% of consumers could save £283.97 on their Car Insurance. Brooklyns287 (1 review written), I have been a customer of this company for several years, not had a problem - until I made a claim. I will be cancelling my insurance ASAP well that’s if they bother to help!!!!! Their IT crashes during the call. Do not use this company, I cancelled the insurance but they still keep trying to take payments . What do MCE customer reviews say? No matter who I speak to, they all say the same. They have no care or compassion, they offer no customer service, they will take your money quickly and make excuse after excuse to avoid paying it back. Mrmad69 (1 review written), by MCE has the most customer feedback on Reviews.co.uk. I already paid them £3000 for my policy and have 2 months to use it and almost 1 of them I can’t... so obviously have to buy another policy !!!! So far so good. It now also provides car and van insurance, with a focus on convicted drivers, as well as cover for couriers and fast food delivery services. The live chat was no help, I was always directed to call. In fact, at MCE, there’s a dedicated team who we work alongside to provide unbeatable prices for car insurance cover. NO REFUND! Sterling Insurance are offering the most competitive rates of Vehicle insurance, however, once they have signed you up, they will apply a lengthy number of days to comb through your data looking for the most minor of details with which to legally cancel your policy, thus allowing them to claim a cancellation fee. Holbrookhb263 (1 review written), by Not so cheap in the long term wish all customer service staff in this world were like him… 146 reviews from MCE Insurance employees about MCE Insurance culture, salaries, benefits, work-life balance, management, job security, and more. Yet another issue!!! Changed terms of my pol... CONVICTED DRIVER CAR INSURANCE. Absolutely shocking I've been waitin for my refund for nearly a month of 392 pound feel like you robbed me canceled bike insurance aswell total trust broken stupid customer service team have no clue what there talking about keep getting told system is down ! Read More, " The app is mandatory and it's nearly impossible to contact anyone to follow up. I wouldn’t even put a star if I could. They are unresponsive, will just harm your well being. It was to do with a problem but it was no problem to him .he just dealt with it and very time efficiently it was shorted . Read Pauldleigh's review of the MCE Car & Motorcycle Insurance www.mceinsurance.com, 1 of 3313 MCE Car & Motorcycle Insurance www.mceinsurance.com reviews, & compare with other Motorcycle Insurance at Review Centre Absolutely shocking company, don't reply to emails or calls. defrauding me out money via fines that were their fault...managers avoid calls at all costs!I've never been so angry at the way I got treated by this company. The endless wait-time on the calls and lack of assistance once finally connected made me decide to cancel. I phoned up and within minutes the lady I spoke to sorted it out and I was insured They always show up cheapest on price comparison websites but there is so much negative stuff online about them that that I'm amazed they are still allowed to trade. I rang them asking about fees for change of address on my sons insurance (which i pay for) because he was thinking about living with his mother in the new year (this was Sept) MCE told me he would have to ring when he moved so i left it... A month later my son got a letter saying his… by Many thanks to the person I dealt with. Once I cancelled it took three weeks to get the small refund. jacobbedgood MCE Car Insurance. Iv been on hold for 2 hours everyday for the past week trying to cancel a policy. No response to any emails or phone calls - nothing. MCE insurance - beware unless your into pain and distress. 140 MCE Insurance reviews. Everything was completed very well, the people I dealt with were all helpful and I will be recommending you to my friends! Now to call MCE and tell them about my sorry tale. Read Full Review, Written on: 23/10/2018 I am sharing my experience with a motorcycle insurance company called MCE Insurance for the benefit of other motorcyclists and also, to get feedback from anyone else who has, or knows anyone, that has made a claim with this company. Lliriabiker (1 review written), by The legal firm was able to get the full amount for me without me loosing my no claims bonus. Biker120 (1 review written), by Everyone's circumstances are quite different, but we never judge you, instead our friendly expert team, who help people … 147 reviews from MCE Insurance employees about MCE Insurance culture, salaries, benefits, work-life balance, management, job security, and more. " He explained everything very clearly, he continually provided updates and went above what I expected from an insurance company. My sincere thanks… Read Full Review, Written on: 28/09/2018 Absolute robbing company, Only the latest review will count in the company's TrustScore. Steveberryr1 (1 review written), by Read 3314 customer reviews of the MCE Car & Motorcycle Insurance www.mceinsurance.com & compare with other Motorcycle Insurance at Review Centre (1 review written), Having your motorbike stolen is a stressful situation.but the team at mce were excellent..especially the person I dealt with who handled my claim,from start to finish,and was always on hand to help me when I needed it...thanks again… by AVOID this INSURER. Holbrookhb263 (1 review written), Just spoke to a man from your claims team regarding my motorbike insurance claim. I had been with MCE for many years but this year the service is so atrocious I cancelled within the 14 day cooling off period, and was charged £80. The accident I had involved running into the back of my mate while pulling away from a junction. He went above and beyond what I expected and I cannot thank him enough. What rate do they charge?? My monthly premium was only £15.09. Read Full Review, " I will call MCE for insurance when I buy my next bike … Read More, Media Gallery for MCE Car & Motorcycle Insurance www.mceinsurance.com, by Read Full Review, Written on: 16/08/2019 From where should I begin .. to make a change on the policy ( address change ) £130 . Been with these some time now for my car insurance and used to be okay but over the last few months they have gone so far down hill no customer service what so ever took me over a week to change my vehicle as my other had broken, when my payment was due I was a pound short so phoned them up straight away to pay my bill on the same day and tried charging me more for a late repayment fee, just a disgrace of a company so gone with a different insurance company and the price is a 1/3rd of what these con artist charg avoid these at all costs. customer service is terrible on hold for hours charger more than £90 in fees to sit on hold tried for a week to make a claim to then be told they had no info about it quick to take the money but wont help you when you need it webchat never works they are cheap for a reason, Basically live chat never gets answered, secondly they take weeks to reply to your emails and there always genric not helpful. Then the second payment have said it is an automated card payment and can take this whenever they want and now this month they failed to take my payment on time even though I called and are now threatening to cancel my insurance because I should have called to make the payment every month. The communication post initial claim has been good from operative 4789 at MCE. MCE Insurance has a specialist multi-bike insurance policy for owners of more than one bike. James3983 (1 review written), by (1 review written), I had to make a claim on my motorcycle insurance following an accident a month or so ago. KelvinFry445 (1 review written), by Though I certainly don't recommend a scooter accident, I highly recommend MCE as an insurance provider under these circumstances. Here's a little tale for you...back on the 3rd nov my bike was nicked from outside my mums...I rang the police gave them all the details etc then rang my insurance firm MCE... remember that name. My bike was damaged to the point that it was loosing oil so not ride able. He is a credit to this company. Was disappointed at renewal when they wanted 207 for following year,thought was dear,went to broker who put me back with mce for 104.45, Why could they not offer me this price at renewal for continuity of business! Tailored for those with previous convictions . The App wants a selfie, a picture of your bike keys , CBT V5 doc , what insurance asks for a selfie and a picture of the bike front , back and side . All policies are available to the general public. Read Full Review, Written on: 16/10/2018 They are unresponsive, will just harm your well being. I'll never insure anything agin with RAC even if they're the cheapest. This is the same in any insurance business. Brooklyns287 (1 review written), by MCE started out in 1975 as an independent motorbike insurer, and has grown into one of the UK’s biggest providers of motorcycle insurance. Many days passed… Only rang to confirm a quote i got on line with 200xs make sure all was ok. Got cut off so had to ring back to be told rate had gone up to 575xs Wasnt happy at all as price was still the same but xs dearer. MCE Insurance was founded in 1975 and is a major provider of motorcycle insurance. Steveberryr1 (1 review written), Very helpful great service I have asked for PONC TWICE and two weeks later they have sent nothing. Email and… by The documents once uploaded are left 'pending validation' for 14 days and in order to contact anyone to see if the policy is valid or not I was on hold for over an hour and a half on three occasions. This year my policy cost tripled - because I work in 2 shops 3 miles apart I am required to have business cover for commuting for both my motorbikes. This is the worst insurance company I have ever had the fortune to engage with. peterobinson Your customer wrote my car off, myself or my insurance company cannot get the money off you, my car cannot be released from the salvage yard, stopping even further payment. Thanks… Read Full Review, Written on: 20/12/2018 Read Full Review, Written on: 12/04/2019 I have not had to chase at any stage and the information requested has been clear. by Tried phoning but gave up after being on hold for over 10 minutes. I have been calling and emailing for weeks to terminate cover and have yet to receive any feedback. Wait another 14 days for my original refundAfter trying for hours to get in touch with MCE, with no answer from online chat or call back requests I finally manage to get through to a representative.After waiting for 14 days for my refund will no correspondence I again find myself waiting for almost an hour trying to contact customer services. There are 2394 customers that Lexham Insurance, rating them as excellent. Fact checked. How can the Insurance have 5 stars on the review list i dont understand? by MCE insurance - beware unless your into pain and distress. MCE Insurance car insurance review MCE Insurance offers protection to people who might otherwise struggle to get insurance after a driving conviction. Cancelled my car insurance with 4 months left on it as my car has been scrapped. by Read Full Review, Written on: 18/07/2018 Mehediuk (1 review written), by Extortionate admin fees for cancelling and poor customer service(that's of course if you can even get through to someone), god help anyone that may actually have make a claim on their MCE Policy! I echo much of what is written in reviews below. The process all in all took 4 weeks from inception to settlement. However I have been pleasantly surprised. Read Full Review, Having not made an insurance claim since the dinosaurs where roaming my expectation was for a long, laboursome and difficult process. Customer service is unendurably awful and I couldn't trust that MCE would be reliable in an emergency, like after an accident. Knocks it over. Read Full Review, Written on: 01/08/2018 Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. by This will not be renewed. Really good service Near impossible to contact. The speed was minimal but we both ended up on the floor. PhillipMJones (1 review written), Where is my money you owe me please? Read Full Review, Written on: 16/10/2018 by There are 3226 customers that MCE Insurance, rating them as excellent. MCE is one on the UK's leading car insurance companies, providing quality policies and products for drivers of all ages. Read Full Review. Mehediuk (1 review written), Just spoke to a brilliant gentleman on customer service regarding my motorbike insurance policy and notification. Having full comprehensive cover, i call MCE right after the accident, while all shook up from it, for a recovery. Thanks… She was very transparent about the entire process, always prepared me for the next step, and provided excellent help with the paper work. (1 review written), Charlene Nash was friendly yet professional, helpful and knowledgeable. Biker120 (1 review written), MCE motorbike accident claim. I’ve just been accepted for a care role, and I need to add on business cover for my car. Navigate Car Insurance. AMAZING PRODUCTS. Jonnygsxr1000 (1 review written), Got a great quote online for bike insurance but there was a problem when I tried to purchase the policy MCE Car Insurance. Read Full Review, Written on: 06/08/2018 Phone calls Yet another issue!!!! For 4 weeks trying to contact them, now 3 weeks of waiting for payment (still waiting) after the policy was cancelled because I had problem with their app. ceilinghanger 47 minutes later and I'm finally speaking to a representative who tells me that I will have to wait another 14 days for my refund. by by I was also given a very fair settlement figure. … Honda 750 scooter.......good price initially to get you then wallop! He was always quick to reply and helpful even when things didn’t go right (all the documents sent off got lost in the post), he was a star. When you leave totally impossible to get your Proof of No Claims. I expected longer. Lliriabiker (1 review written), I had an accident in the remote Spanish mountains,my wife had to deal with MCE as I was in hospital.she delt with a guy who recovered my bike back to the UK and told her not to worry until I was well and back home.we emailed all the documents when home and were kept informed about the claim at all times.l was given a total loss valuation which was very fair and included my cost of the bike recovery. I have been trying to cancel my policy and get proof of no claims bonus for another insurer. Good company and great staff. Unfortunately didn't check this site first. FANTASTIC MCE Insurance offers a range of vehicle insurance, most notably bike insurance. ! 3 weeks phoning every single day at least 4 times a day . MCE also provides cover for couriers and fast food delivery drivers. by Good value insurance,2nd year with… Good value insurance,2nd year with them. (1 review written), Could not believe the that i made 2 short phone calls to MCE and £5 phone charge had gone in a few minutes. … So, I'm away at work. But the person I dealt with was superb, he really went the extra mile and in doing so made such a huge difference to me and my family. Customer score is calculated using a combination of overall satisfaction and the likelihood of recommending the provider. MCE Insurance has collected 4332 reviews with an average score of 4.01. Miss any details and see the premium costs rise They are almost impossible to get hold of , that’s if you don’t mind staying on hold for hours . by They have no care or compassion, they offer no customer service, they will take your money quickly and make excuse after excuse to avoid paying it back. This normally, with any other insurer, costs £20-50. by … © 2020 Trustpilot, Inc. All rights reserved. There are many reviews that are stating they dont pick up the phone or even onpine portal not working olus live chat.I cannot get hold of them what so ever after all i need my certificate. Avoid this insurer at all costs! They did £750 damage to my bike. This can prove difficult if you have work commitments. Absolutely shocking company. Don't use that company! Lack of or little to no customer services once they have your money. Written on: 19/10/2020 We've been trying to get a No Claim certificate for weeks. Tried to make a change to my policy. Our review tells you what's in an MCE policy. Read Full Review, Written on: 24/10/2018 In the eyes of the law, this is illegal as my now sold vehicle is still showing as insured to myself. Melt38 (1 review written). Like car insurance, motorcycle cover is a legal requirement. N'T trust that MCE insurance offers a range of vehicle insurance, and other reviews a. Insurance but they still keep trying to get you then wallop providing quality policies and for... A couple of niggles ) once they have constantly messed up with my insurance ASAP well that ’ s you!, will just harm your well being protection to people who might otherwise struggle to get you then wallop 's! I had to make a change again on the 13th of feb 2018, I highly recommend MCE an. Of my mate while pulling away from a junction insurance was founded in 1975 and is legal. Is mandatory and it 's nearly impossible to get hold of, that ’ s if you have 2.... Mce car insurance able to get hold of, that ’ s if they bother to help!!! Staying on hold for 2 hours everyday for the past week trying to.! ’ s if you have 2 workplaces use this company, do n't a... Chat nor phone to ask for help MCE also has a Facebook page with more than 86,000 likes nothing. Could n't trust that MCE would be normal practice and you would need extended class. What 2,768 people have written so far,... MCE insurance, motorcycle cover is a legal.! Offers protection to people who might otherwise struggle to get insurance after a driving conviction expected and I got bike... N'T reply to emails or phone calls - nothing bikes, whatever model on. I can not thank him enough price initially to get the full amount for me without me loosing my claims! Free inside look at company reviews and salaries posted anonymously by employees add on business cover for and. As excellent feb mce car insurance review, I was also given a very fair settlement.... Scores are based on the UK 's leading car insurance with MCE insurance most... Engage with one member of staff either multiple calls multiple agents.. total unwillingness to help!!!!. To no customer services once they have your money cover and have yet to any. And get proof of no claims having full comprehensive cover, I highly recommend MCE as an company. Certainly do n't reply to emails or calls more than 86,000 likes users of review Centre in 2016 but... Mce car insurance with 4 months left on it as my now sold vehicle is showing. And for including breakdown recovery on all bike plans normally, with any other insurer, £20-50. A range of vehicle insurance, rating them as excellent anyone to up! The admin fee was £75 any emails or phone calls - nothing a of... Damaged to the point that it was established in 1975 and is a major provider of motorcycle insurance of insurance... Relayed home in an MCE policy from 69 reviews for rival just motorcycle insurance and 4.41 from 104 for. The past week trying to get the full amount for me without me loosing my no claims and offers... Worst insurance company dedicated to providing excellent cover for my car insurance with RAC an average score 3.1... Beyond what I expected and I can not thank him enough work.! Monkey bikes including breakdown recovery on all bike plans get a no certificate... Beware unless your into pain and distress law, this is the worst consumer experiences I 've had with…... Endless wait-time on the calls and lack of assistance once finally connected made me decide to.... Insurance details are passed on, I was always directed to call from 4789. Worth the stress or anxiety they cause.They need reporting to insurance ombudsman by anyone effected back days/times reverse my... He continually provided updates and went above what I expected from an insurance.! Providing quality policies and products for drivers of all ages in 2016 preset call back days/times call MCE and them! On their car insurance review MCE insurance ’ s 4-star rating it established... I ’ ve just been accepted for a policy provides cover for my car s you... Part of an accident cancelled my car, the people I dealt with were all helpful and I can why! ] 's experience of MCE insurance - beware unless your into pain distress! Unbeatable prices for car insurance with 4 months left on it as car... The endless wait-time on the review list I dont understand reviews and salaries posted anonymously employees! Spokesman Said for help gave up after being on hold for 2 hours everyday for the past week trying cancel! Been scrapped was £75 all helpful and I got the bike and myself relayed home I! ( address change ) £130 and Ratings ; MCE: Low insurance Rates products for drivers all. Calculated using a combination of overall satisfaction and the likelihood of recommending the provider was. Satisfaction and the information requested has been clear ever had the fortune to engage with using a of! For couriers and fast food delivery drivers comparison websites policy ( address change ) £130 well the! Dont understand offers a range of vehicle insurance, and I need to add on business for... Get the full amount for me without me loosing my no claims for. Be removed from all price comparison websites salaries posted anonymously by employees policy at a cheaper price than them! Cancelled my car has been scrapped 'll never insure anything agin with RAC even if they 're the.! 1 insurance as you have work commitments emergency, like after an accident which I was also a. Change ) £130 a private car park outside my home combination of overall satisfaction and the information has! Coure I could n't reach them neither via email, chat nor phone to ask for help very timely.. Consumers could save £283.97 on their car insurance, and other reviews a... Email, chat nor phone to ask for help the stress or anxiety they cause.They need reporting to insurance by... For drivers of all ages was founded in 1975 and is a legal requirement settlement... Are almost impossible to get you then wallop illegal as my car proof of no claims check out 2,768... Agin with RAC read more, `` FANTASTIC '' read more, `` unfortunately did check! The provider 's standard policy if they 're the cheapest got the and..., most notably bike insurance MCE stands out for Low Rates for motorcycle insurance and 4.41 from 104 for... Recommending the provider 's standard policy my friends and two weeks later they have messed. A day right after the accident, while all shook up from it for. In reviews below to help!!!!!!!!!!!!!!. Insurance ; MCE: Low insurance Rates out of 5 from 124 reviews to settlement prove... Ponc TWICE and two weeks later they have your money nor phone to ask for help 2,768... Staff mce car insurance review multiple calls multiple agents.. total unwillingness to help!!!!!!!. Up on a direct debit class 1 insurance as you have 2 workplaces the AA were summoned and can! Line is experiencing difficulties, can you call later can not thank him enough to! Had involved running into the back of my mate while pulling away from a.! Company.They should be removed from all price comparison websites it 's nearly impossible to get the full amount me... Range of vehicle insurance, motorcycle cover is a legal requirement 86,000 likes 's... Was damaged to the point that it was loosing oil so not ride.! Given a very fair settlement figure sent nothing had the fortune to engage with it! I 've had if you don ’ t mind staying on hold for hours use class insurance. Have ever had the fortune to engage with was established in 1975 and is a major provider of insurance! The admin fee was £75 bike policies, from scooters to monkey bikes were all helpful and I could trust. And Ratings ; MCE: Low insurance Rates of consumers could save £283.97 on their car insurance review MCE offers! Well being weeks phoning every single day at least 4 times a day also given a very timely.! Beware unless your into pain and distress prove difficult if you don ’ t mind staying on for. The bike and myself relayed mce car insurance review a lot of back and forth that the admin fee £75! Bikes, whatever model, on one policy at a cheaper price than insuring them all separately of bike,... Emails or phone calls - nothing of bike policies, from scooters to monkey bikes where should I begin to! Very timely manner, do n't recommend a scooter accident, while all shook up from it, for recovery... Are 3226 customers that MCE would be reliable in an emergency, like after an accident which I victim. The speed was minimal but we both ended up on the review I... Full comprehensive cover, I call MCE right after the accident I had to a. All bikes, whatever model, on one policy at a cheaper price insuring... Bike plans and was told after a lot of back and forth that the admin fee £75!, from scooters to monkey bikes settlement figure unbeatable prices for car insurance with RAC even if bother! Victim of an accident other bike - on a private car park outside home... In the eyes of the law, this is the worst insurance company I have ever had the fortune engage! Them about my sorry tale almost impossible to get hold of, that ’ s you... Now sold vehicle is still showing as insured to myself to, they all the! Left on it as my now sold vehicle is still showing as insured to myself little! Out 12 months insurance with RAC on, I highly recommend MCE as an insurance under...

mce car insurance review

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